About DENSO
DENSO is one of the world's largest automotive component manufacturers, supplying OEM parts to virtually every major car brand on the planet: Toyota, BMW, Volkswagen, Mercedes-Benz, and hundreds more. With over 40,000 registered patents, DENSO is trusted by the world's top automobile manufacturers.
Their European Aftermarket division needed a digital platform that matched the scale of their ambition. One website to serve three completely different audiences: workshop mechanics looking for the right part, car owners looking for somewhere to buy that part or someone certified to install it, and regional teams managing content across 41 markets in 12 languages, including Arabic, fully mirrored, right to left.
All without touching a line of code.
The challenge
DENSO's European platform wasn't a standard product website. Three audiences rely on it every day, each with completely different goals.
Finding the right part
A huge catalogue where anyone can find the exact part they need. Search by their vehicle, by an OEM part number, or by VIN. Behind it, a system that knows which parts fit which cars and matches them to their original-equipment equivalents.
Finding where to buy it
A "Where to Buy" tool that points car owners to nearby shops and certified workshops. A map-based locator covering Europe and the Middle East.
One site, 41 countries
41 country websites running from a single CMS. 12+ languages, each with its own editorial team and their own permissions. Full Arabic support, including right-to-left layouts for Middle East markets.
Everything else it had to do
A big download library for catalogues, manuals, and documentation and ongoing support and automations that never take the site offline.